The link between corporate social responsibility and customer loyalty : empirical evidence from the Islamic banking industry
Year of publication: |
2021
|
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Authors: | Muflih, Muhammad |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 61.2021, p. 1-8
|
Subject: | Corporate social responsibility | Customer loyalty | Image | Reputation | Satisfaction | Trust | Corporate Social Responsibility | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Islamisches Finanzsystem | Islamic finance |
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