Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muhammad Muflih, Muhamad Zen, Radia Purbayati and Kristianingsih Kristianingsih, Hennidah Karnawati, Bambang Iswanto and Endang Hatma Juniwati
| Year of publication: |
2024
|
|---|---|
| Authors: | Muflih, Muhammad ; Zen, Muhamad ; Purbayati, Radia ; Kristianingsih, Kristianingsih ; Karnawati, Hennidah ; Iswanto, Bambang ; Juniwati, Endang Hatma |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 42.2024, 3, p. 571-595
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| Subject: | Justice theory | Religiosity | Satisfaction | Trust | Customer loyalty | Islamic mobile banking | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Electronic Banking | Electronic banking | Religion | Konsumentenverhalten | Consumer behaviour | Islamisches Finanzsystem | Islamic finance | Islam | Gerechtigkeit | Justice | Kundenbindung | Customer retention |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-03-2023-0187 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014525421