The Linkage between Human Element of Service Delivery and Customer Satisfaction in Private Institutions of Higher Learning
Year of publication: |
2014
|
---|---|
Authors: | Mohtar, Shahimi Bin ; Abbas, Mazhar ; Nawaz, Muhammad Shahid |
Published in: |
International Journal of Academic Research in Business and Social Sciences. - Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences. - Vol. 4.2014, 10, p. 644-668
|
Publisher: |
Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences |
Subject: | Service Delivery | Customer Satisfaction | Organizational Performance | Human Element of Service Delivery |
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