The management of service operations
J. Nevan Wright and Peter Race
| Year of publication: |
2004 ; 2. ed.
|
|---|---|
| Authors: | Wright, J. Nevan ; Race, Peter |
| Publisher: |
London : Thomson Learning |
| Subject: | Service industries | Management | Dienstleistungsbetrieb |
| Extent: | XXI, 346 S. : graph. Darst. 24cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes index. - Bibliography: p. 233-234. - Previous ed.: London: Cassell, 1999 |
| ISBN: | 1-84480-051-2 |
| Classification: | Dienstleistungen: Allgemeines ; Unternehmensführung |
| Source: |
Persistent link: https://www.econbiz.de/10004791825