Service management
James A. Fitzsimmons ; Mona J. Fitzsimmons
| Year of publication: |
2004 ; 4. ed.
|
|---|---|
| Authors: | Fitzsimmons, James A. ; Fitzsimmons, Mona J. |
| Publisher: |
Boston [u.a.] : McGraw-Hill Irwin |
| Subject: | Service industries | Management | Dienstleistungsbetrieb |
| Extent: | XX, 587 S. + 1 Student CD-ROM |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-121643-X |
| Classification: | Unternehmensführung ; Dienstleistungen: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004779568