The moderating effects of gender roles on service emotional contagion
Year of publication: |
2008
|
---|---|
Authors: | Lin, Miao-que ; Huang, Li-shia ; Chiang, Yi-fang |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 28.2008, 5/6, p. 755-767
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Geschlechterforschung | Gender studies | Beziehungsmarketing | Relationship marketing | Taiwan |
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