The multiplex nature of the customer representative role in agile information systems development
Year of publication: |
2020
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Authors: | Maruping, Likoebe M. ; Matook, Sabine |
Published in: |
MIS quarterly. - Minneapolis, Minn : MISRC, ISSN 2162-9730, ZDB-ID 2068190-2. - Vol. 44.2020, 3, p. 1411-1437
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Subject: | Agile ISD | software development | customer representative | customer participation | role theory | multiplexity | elasticity | case study | qualitative research | Softwareentwicklung | Software development | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration |
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