The ordinary heroes of the Taj
by Rohit Deshpandé and Anjali Raina
| Year of publication: |
2011
|
|---|---|
| Authors: | Deshpandé, Rohit ; Raina, Anjali |
| Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 89.2011, 12, p. 119-123
|
| Subject: | Unternehmenskultur | Corporate culture | Kundenservice | Customer service | Personalmanagement | Human Resource Management | Hotellerie | Hotel industry | Indien | India |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Interview |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009409048