The path from role clarity to job satisfaction : natural acting and the moderating impact of perceived fairness of compensation in services
Miri Chung, Young-Hye Jang, Steven A. Edelson
| Year of publication: |
2021
|
|---|---|
| Authors: | Chung, Miri ; Jang, Young-Hye ; Edelson, Steven A. |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 15.2021, 1, p. 77-102
|
| Subject: | Emotional labor | Surface acting | Deep acting | Natural acting | Emotional exhaustion | Job satisfaction | Perceived fairness of compensation | Arbeitszufriedenheit | Gerechtigkeit | Justice | Emotion | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-020-00434-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012489179