The perceived benefits of business process outsourcing : an empirical study of the German banking industry
Year of publication: |
2010
|
---|---|
Authors: | Gewald, Heiko |
Published in: |
Strategic outsourcing : an International journal. - Bingley [u.a.] : Emerald, ISSN 1753-8297, ZDB-ID 2473963-7. - Vol. 3.2010, 2, p. 89-105
|
Subject: | Prozessmanagement | Business process management | Outsourcing | Bank | Kosten-Nutzen-Analyse | Cost-benefit analysis | Deutschland | Germany |
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