The power of design : how does design affect consumers’ online hotel booking?
Year of publication: |
August 2017
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Authors: | Baek, Jooa ; Ok, Chihyung |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 65.2017, p. 1-10
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Subject: | Hotel design | Emotional arousal | Quality expectation | Booking intention | Lifestyle hotel | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Emotion | Produktgestaltung | Product design | Dienstleistungsqualität | Service quality | Lebensstil | Lifestyle |
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