Extent: | Online-Ressource (1 online resource (xxi, 353 p.)) ill. |
---|---|
Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index. - Description based on print version record The Project Management Scorecard Measuring the Success of Project Management Solutions; Copyright; Contents; A Successful Approach-Inside Out and Outside In, Simultaneously; Preface; Acknowledgments; PART I Setting the Stage; CHAPTER 1 Project Management Issues and Challenges; Reasons for Failed or Poorly Managed Projects,; What Is the Cost of a Failed or Poorly Managed Project?; Success Factors; Strategic Planning Pyramid; Final Thoughts; References; CHAPTER 2 The Project Management Process; Process Overview; Following the Process; Final Thoughts,; References; Further Reading CHAPTER 3 Project Management SolutionsProject Management Solutions-Past and Future; Three Stages of Project Management Effectiveness Implementation; Changing Corporate Cultures: Readiness for Project Management Solutions; Three Types of Solutions: Process, Tools, and Training; Mapping Solutions to Four Levels of Project Management Effectiveness,; Project Management Office,; Final Thoughts; References; CHAPTER 4 The Project Management Scorecard; What Can Happen Without the Scorecard?; Potential Steps to Build the Project Management Scorecard; Preliminary Evaluation Information Evaluation PlanningROI Analysis Plan; Final Thoughts; References; PART II The Seven Measures; CHAPTER 5 How to Measure Reaction and Satisfaction; Sources of Data; Data Collection Methods; 77 Sources of Data, 79. Data Collection Methods, 81. Using Satisfaction Data; Shortcut Ways to Measure Reaction and Satisfaction; Final Thoughts; Further Reading; CHAPTER 6 How to Measure Skill and Knowledge Changes During the Project; Measuring Learning with Formal Tests; Measuring Learning with Simulation; Measuring Learning with Less Structured Activities; Administrative Issues; Using Learning Data Final ThoughtsFurther Reading; CHAPTER 7 How to Measure Implementation, Application, and Progress; Why Measure Application and Implementation?; Key Issues; Using Questionnaires to Measure Application and Implementation; Using Interviews and Focus Groups to Measure Implementation and Application; Observing Project Team Members on the Job to Measure Implementation and Application; Using Action Plans and Follow-up Assignments to Measure Implementation and Application; Using Performance Contracts to Measure Implementation and Application; Shortcut Ways to Measure Application and Implementation Final ThoughtsFurther Reading; CHAPTER 8 How to Capture Business Impact Data; Why Measure Business Impact?; Types of Data; Monitoring Business Performance Data; Using Action Plans to Develop Business Impact Data; Using Questionnaires to Collect Business Impact Measures; ROI Analysis; Selecting the Appropriate Method for Each Level; How the Credibility of Data Is Influenced; Shortcut Ways to Capture Business Impact Data; Final Thoughts; Further Reading; CHAPTER 9 How to Calculate and Interpret ROI; Basic Issues; Benefit/Cost Ratio; ROI Formula; Other ROI Measures; Scorecard Issues Final Thoughts |
ISBN: | 978-1-283-54709-3 ; 1-283-54709-0 ; 978-1-136-01362-1 ; 978-0-7506-7449-2 ; 0-7506-7449-0 ; 978-0-7506-7449-2 ; 1-283-54689-2 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012678566