The quality-productivity connection in service-sector management
by John C. Shaw
| Year of publication: |
1978
|
|---|---|
| Authors: | Shaw, John C. |
| Publisher: |
New York : Van Nostrand Reinhold |
| Subject: | Dienstleistungssektor | Qualität | Produktivität |
| Extent: | XIII, 143 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-442-27542-0 |
| Source: |
Persistent link: https://www.econbiz.de/10004695462