The quest for attractiveness of publicly owned libraries : a service quality perspective
Year of publication: |
2023
|
---|---|
Authors: | Palumbo, Rocco |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 3, p. 654-672
|
Subject: | Attractiveness | Digitization | Libraries | Service quality | User-centeredness |
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