The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance
Michael Sony, Nandakumar Mekoth
| Year of publication: |
May 2016
|
|---|---|
| Authors: | Sony, Michael ; Mekoth, Nandakumar |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 30.2016, p. 20-32
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| Subject: | Emotional intelligence | FLE adaptability | Job satisfaction | Job performance | HRM | Structural equation modeling | CRM | Arbeitszufriedenheit | Arbeitsleistung | Intelligenz | Intelligence | Personalmanagement | Human Resource Management | Emotion | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Strukturgleichungsmodell | Structural equation model |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2015.12.003 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011473126