The Relationship Between Hotel Service Quality And Customer Satisfaction : An Empirical Study Of Spa Hotels In Indonesia
Year of publication: |
2022
|
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Authors: | Purba, John Tampil ; Juliana, Juliana ; Budiono, Sidik ; Purwanto, Agus ; Pramono, Rudy ; Djakasaputra, Arifin |
Publisher: |
[S.l.] : SSRN |
Subject: | Indonesien | Indonesia | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
Description of contents: | Abstract [papers.ssrn.com] |
Extent: | 1 Online-Ressource (11 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: International Journal of Entrepreneurship Volume 26, Issue 1, 2022 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments April 5, 2022 erstellt Volltext nicht verfügbar |
Source: | ECONIS - Online Catalogue of the ZBW |
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