The relationship between quality of service perceived and delivered in mobile internet communications
Year of publication: |
2004
|
---|---|
Authors: | Koivisto, Matti ; Urbaczewski, Andrew |
Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863-X. - Vol. 2.2004, 4, p. 309-323
|
Subject: | Dienstleistungsqualität | Service quality | Mobile Anwendung | Mobile application |
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