The Relationship between Service Quality and Customer Satisfaction : A Study of Service Recipients of Pradeshiya Sabha in Kalutara District
| Year of publication: |
2018
|
|---|---|
| Authors: | Dilrukshi, L.A.N. |
| Other Persons: | Jayathilake, P.M.B. (contributor) |
| Publisher: |
[2018]: [S.l.] : SSRN |
| Subject: | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Indien | India |
| Description of contents: |
The service industry play ...
|
| Extent: | 1 Online-Ressource (4 p) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | In: Dilrukshi, L.A.N. and Jayathilake, P.M.B. (2017) The Relationship between Service Quality and Customer Satisfaction: A Study of Service Recipients of Pradeshiya Sabha in Kalutara District, 6th International Conference of the Sri Lanka Forum of University Economists, Rajarata University of Sri Lanka Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments November 23, 2017 erstellt |
| Classification: | M31 - Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012930923