The "response-to-failure" scale : predicting behavior following initial self-control failure
Year of publication: |
2012
|
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Authors: | Zemack-Rugar, Yael ; Corus, Canan ; Brinberg, David |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 49.2012, 6, p. 996-1014
|
Subject: | Beschwerdemanagement | Complaint management | Kaufsucht | Compulsive buying | Rationalität | Rationality | Emotion | Konsumentenverhalten | Consumer behaviour |
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