E-government and citizen satisfaction in Jordan : EGOVSAT testing using SEM approach
Sahem Nawafleh
| Year of publication: |
2021
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| Authors: | Nawafleh, Sahem |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 34.2021, 1, p. 20-32
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| Subject: | e-government | electronic government | satisfaction | EGOVSAT | citizen | structural equation modelling | SEM | Jordan | Jordanien | E-Government | E-government | Strukturgleichungsmodell | Structural equation model | Kundenzufriedenheit | Customer satisfaction | Öffentliche Verwaltung | Public administration | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2021.118085 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012696535