The Role of Expectation–Reality Discrepancy in Service Contracts
Year of publication: |
2021
|
---|---|
Authors: | Zhao, Xuying ; Guo, Hong ; Cai, Gangshu ; Bandyopadhyay, Subhajyoti |
Published in: |
Production and Operations Management. - Wiley, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 30.2021, 11 (21.07.), p. 4160-4175
|
Publisher: |
Wiley |
Saved in:
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