The role of Feedback Unit (FBU) in e-government
Year of publication: |
2006
|
---|---|
Authors: | Chan, Calvin Meng Lai ; Ang, Pheng Huat |
Published in: |
Managing emerging technologies and organizational transformation in Asia : a casebook. - Singapore [u.a.] : World Scientific, ISBN 981-256-592-2. - 2006, p. 127-149
|
Subject: | Öffentliche Verwaltung | Public administration | E-Government | E-government | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Singapur | Singapore |
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