The role of relationship on time and monetary compensation
Year of publication: |
November-December 2017
|
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Authors: | Chang, Jung-Hua |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 37.2017, 15/16, p. 919-935
|
Subject: | Service failure | compensation strategy | relationship norms | time and money | Geld | Money | Dienstleistung | Services | Strategie | Strategy | Zeit | Time |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Zusammenfassung in chinesischer Sprache |
Other identifiers: | 10.1080/02642069.2017.1365843 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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