The role of the service - profit chain inside the interaction between the service supplying company and the client
Year of publication: |
2010
|
---|---|
Authors: | Isac, Florin Lucian ; Cureteanu, Radu ; Rusu, Sergiu |
Published in: |
Studies and Scientific Researches. Economics Edition. - Facultatea de Ştiinţe Economice. - 2010, 15
|
Publisher: |
Facultatea de Ştiinţe Economice |
Subject: | service | profit | chain | satisfaction | customer |
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