The role of trust in financial customer-seller relationships before and after the financial crisis
Year of publication: |
2014
|
---|---|
Authors: | Hansen, Torben |
Published in: |
Journal of consumer behaviour : an international research review. - Chichester : Wiley, ISSN 1472-0817, ZDB-ID 2194377-1. - Vol. 13.2014, 6, p. 442-452
|
Subject: | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Finanzkrise | Financial crisis | Portfolio-Management | Portfolio selection | Kundenzufriedenheit | Customer satisfaction |
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