The social phenomenon of trolling : understanding the discourse and social practices of online provocation
Year of publication: |
2021
|
---|---|
Authors: | Demsar, Vlad ; Brace-Govan, Jan ; Jack, Gavin ; Sands, Sean |
Published in: |
Journal of marketing management : JMM ; journal of the Academy of Marketing. - Abingdon [u.a.] : Routledge, Taylor & Francis Group, ISSN 1472-1376, ZDB-ID 2067949-X. - Vol. 37.2021, 11/12, p. 1058-1090
|
Subject: | social media | brand attacks | brand trolling | customer revenge | online firestorms | Trolling | Social Web | Social web | Online-Marketing | Internet marketing | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image |
-
Branding in the age of social media firestorms : how to create brand value by fighting back online
Scholz, Joachim, (2019)
-
Labrecque, Lauren I., (2022)
-
Detecting, preventing, and mitigating online firestorms in brand communities
Herhausen, Dennis, (2019)
- More ...
-
Sustainable disposal and evolving consumer-product relationships
Demsar, Vlad, (2017)
-
Demsar, Vlad, (2021)
-
Demsar, Vlad, (2022)
- More ...