The spillover effects of management influence tactics on customer-directed outcomes
Jing Liu, Hailin Qu
| Year of publication: |
2019
|
|---|---|
| Authors: | Liu, Jing ; Qu, Hailin |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 73.2019, p. 143-156
|
| Subject: | Management influence tactics | Job satisfaction | Employee orientation | Employee incivility | Multi-source sample design | Restaurant | Arbeitszufriedenheit | Spillover-Effekt | Spillover effect | Arbeitsverhalten | Work behaviour | Gastronomie | Restaurant industry | Personalmanagement | Human Resource Management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2019.02.004 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012004917