The use of gamification mechanics to increase employee and user engagement in participative healthcare services
Year of publication: |
2017
|
---|---|
Authors: | Hammedi, Wafa ; Leclerq, Thomas ; Van Riel, Allard C.R. |
Published in: |
Journal of Service Management. - Emerald Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 28.2017, 4, p. 640-661
|
Publisher: |
Emerald Publishing Limited |
Subject: | Healthcare | Engagement | Transformative service research | Gamification |
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