Top-Service : im Dienst am Kunden
Leonard L. Berry
| Alternative title: | On great service <dt.> |
|---|---|
| Year of publication: |
1996
|
| Authors: | Berry, Leonard L. |
| Publisher: |
Stuttgart : Schäffer-Poeschel |
| Subject: | Servicepolitik |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 301 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Aus dem Engl. übers. |
| ISBN: | 3-7910-0969-9 |
| Source: |
Persistent link: https://www.econbiz.de/10004255185