Tourists' adoption of self-service technologies at resort hotels
Year of publication: |
2013
|
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Authors: | Oh, Haemoon ; Jeong, Miyoung ; Baloglu, Seyhmus |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 6, p. 692-699
|
Subject: | Selbstbedienung | Self-service | Hotellerie | Hotel industry | Urlaubsverhalten | Holiday behaviour | Motivation | Kundenzufriedenheit | Customer satisfaction |
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