Travelers' behavioral intention toward hotel self-service kiosks usage
Year of publication: |
2014
|
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Authors: | Kim, Miyoung ; Qu, Hailin |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 26.2014, 2, p. 225-245
|
Subject: | Satisfaction | Compatibility | Hotel self-service kiosks | Perceived risks | Technology acceptance model (TAM) | Innovationsakzeptanz | Innovation adoption | Hotellerie | Hotel industry | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Urlaubsverhalten | Holiday behaviour |
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