Towards an optimised design of private complex services
Year of publication: |
2008
|
---|---|
Authors: | Bohl, Oliver ; Manouchehri, Shakib ; Winand, Udo |
Published in: |
International journal of knowledge management studies : IJKMS. - [Olney, Bucks.] : Inderscience Enterprises Ltd., ISSN 1743-8268, ZDB-ID 2231895-1. - Vol. 2.2008, 1, p. 43-58
|
Subject: | Dienstleistungssektor | Service industry | Innovation | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing |
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