Transferring in-store experience to online : An omnichannel strategy for DIY customers' enhanced brand resonance and co-creative actions
Year of publication: |
2023
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Authors: | Suh, Taewon ; Moradi, Masoud |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 168.2023, p. 1-12
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Subject: | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Multikanalvertrieb | Multichannel strategy | Kundenintegration | Customer integration | Online-Handel | Online retailing |
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