Travel agencies’ perception of ISO 9001 certification
Year of publication: |
2015
|
---|---|
Authors: | Mak, Lui Ming |
Other Persons: | David Muturi, Professor Sam Ho and Dr Alexander Douglas, Dr (ed.) |
Published in: |
The TQM Journal. - Emerald Group Publishing Limited, ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 27.2015, 6, p. 741-751
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | China | Quality management | Kenya | ISO 9001 | Travel agency | Hong Kong |
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