Trust and loyalty in electronic commerce : an agency theory perspective
Zeinab Karake-Shalhoub
| Year of publication: |
2002
|
|---|---|
| Authors: | Karāk Šalhūb, Zainab |
| Publisher: |
Westport, Conn. [u.a] : Quorum Books |
| Subject: | Electronic Commerce | E-commerce | Vertrauen | Confidence | Unternehmensethik | Business ethics | Prinzipal-Agent-Theorie | Agency theory | Informationstechnik | Information technology | Beziehungsmarketing | Relationship marketing |
| Description of contents: | Table of Contents [gbv.de] ; Table of Contents [loc.gov] |
| Extent: | XI, 223 S. 24 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Bibliografie enthalten ; Bibliography included |
| Language: | English |
| Notes: | Includes bibliographical references (p. [197]-217) and index Machine generated contents note: Foreword by John R. Petty ix --1. Establishing the Context 1 -- 2. Trust in Electronic Commerce 25 -- 3. Electronic Commerce: A Review 57 -- 4. Information Technology, Agency Theory, and Control 101 -- 5. Methodology and Development of Hypotheses 131 -- 6. Empirical Investigation 161 -- 7. Where Do We Go from Here? 187 --Bibliography 197 -- Index 219. |
| ISBN: | 1-56720-472-4 |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001663564