Trust, satisfaction, and online repurchase intention : the moderating role of perceived effectiveness of e-commerce institutional mechanisms
Year of publication: |
2014
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Authors: | Fang, Yulin ; Qureshi, Israr ; Sun, Heshan ; McCole, Patrick ; Ramsey, Elaine |
Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 38.2014, 2, p. 407-427
|
Subject: | E-commerce | trust | online repurchase intention | e-commerce | institutional mechanisms | moderation analysis | partial least square modeling | Electronic Commerce | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction |
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