Twenty years of service guarantee research : a synthesis
Jens Hogreve; Dwayne D. Gremler
| Year of publication: |
2009
|
|---|---|
| Authors: | Hogreve, Jens ; Gremler, Dwayne D. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 11.2008/09, 4, p. 322-343
|
| Subject: | Dienstleistung | Services | Garantie | Warranty | Wettbewerbsvorteil | Competitive advantage | Bibliometrie | Bibliometrics | 1985-2008 |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003853538