Twitter and behavioral engagement in the healthcare sector : an examination of product and service companies
Year of publication: |
2019
|
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Authors: | Leek, Sheena ; Houghton, David ; Canning, Louise |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 81.2019, p. 115-129
|
Subject: | Twitter | Linguistic analysis | Behavioral engagement | Products | Services | Social Web | Social web | Gesundheitswesen | Health care system | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
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