Uncovering ITIL claims : IT executives’ perception on benefits and Business-IT alignment
Mauricio Marrone; Lutz M. Kolbe
Year of publication: |
2011
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Authors: | Marrone, Mauricio ; Kolbe, Lutz M. |
Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863X. - Vol. 9.2011, 3, p. 363-380
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