Uncovering the service profit chain in the casino industry
Year of publication: |
2017
|
---|---|
Authors: | Prentice, Catherine ; Wong, IpKin Anthony ; Lam, Desmond |
Published in: |
International Journal of Contemporary Hospitality Management. - Emerald Publishing Limited, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 29.2017, 11, p. 2826-2846
|
Publisher: |
Emerald Publishing Limited |
Subject: | Marketing | Management | Literature review | Tourism and hospitality | Service profit chain | Casinos |
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