Understanding and managing service productivity: A literature review
Year of publication: |
2016
|
---|---|
Authors: | Dobmeier, Mirjam |
Published in: |
jbm - Journal of Business Market Management. - Berlin : Freie Universität Berlin, Marketing-Department, ISSN 1864-0761. - Vol. 9.2016, 1, p. 518-540
|
Publisher: |
Berlin : Freie Universität Berlin, Marketing-Department |
Subject: | Service Productivity | Service Performance | Service Efficiency | Service Effectiveness |
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