Understanding fraudulent returns and mitigation strategies in multichannel retailing
Year of publication: |
2023
|
---|---|
Authors: | Zhang, Danni ; Frei, Regina ; Senyo, P. K. ; Bayer, Steffen ; Gerding, Enrico ; Wills, Gary ; Beck, Adrian |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 70.2023, p. 1-19
|
Subject: | Multichannel retail | eCommerce | Product returns | Fraud | Einzelhandel | Retail trade | Vertriebsweg | Distribution channel | Betrug | Online-Handel | Online retailing | Electronic Commerce | E-commerce |
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