Union formation in Indian call centres
Year of publication: |
2009
|
---|---|
Authors: | Taylor, Phil ; D'Cruz, Premilla ; Noronha, Ernesto ; Scholarios, Dora |
Published in: |
The next available operator : managing human resources in Indian business process outsourcing industry. - Los Angeles, Calif. [u.a.] : Response Books, ISBN 978-81-7829-932-7. - 2009, p. 145-181
|
Subject: | Callcenter | Call centre | Arbeitsbedingungen | Working conditions | Gewerkschaftsmitgliedschaft | Union membership | Indien | India |
-
Engaging the professional : organising call centre agents in India
Noronha, Ernesto, (2009)
-
Sarkar, Santanu, (2014)
-
Stevens, Andrew J. R., (2014)
- More ...
-
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil, (2009)
-
Domestic labour : the experience of work in India's other call centre industry
Taylor, Phil, (2010)
-
The experience of work in India's domestic call centre industry
Taylor, Phil, (2013)
- More ...