US banks need a new approach to customer experience
Alex Jiménez
Year of publication: |
2023
|
---|---|
Authors: | Jiménez, Alex |
Published in: |
Journal of digital banking. - London : Henry Stewart Publications, ISSN 2397-060X, ZDB-ID 2886351-3. - Vol. 7.2023, 3, p. 215-223
|
Subject: | banking | customer experience | CX | design thinking | digital banking | financial services | strategy | Beziehungsmarketing | Relationship marketing | Finanzdienstleistung | Financial services | Bank | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Digitalisierung | Digitization | Finanzsektor | Financial sector |
Saved in:
Saved in favorites
Similar items by subject
-
FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana, (2022)
-
Chauhan, Prashant, (2019)
-
Kabadayi, Sertan, (2016)
- More ...