User-centric service map for identifying new service opportunities from potential needs : a case of app store applications
Year of publication: |
2013
|
---|---|
Authors: | Kim, Jieun ; Lee, Sungjoo ; Park, Yongtae |
Published in: |
Creativity and innovation management. - Oxford [u.a.] : Willey-Blackwell, ISSN 0963-1690, ZDB-ID 1151216-7. - Vol. 22.2013, 3, p. 241-264
|
Subject: | Dienstleistungsinnovation | Service innovation | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application |
-
Service design for a holistic customer experience : a process framework
Bellos, Ioannis, (2021)
-
Kaur, Puneet, (2022)
-
Bordeau, Julie, (2016)
- More ...
-
Patterns of innovation in digital content services : the case of App Store applications
Kim, Jieun, (2012)
-
A visual context-based market analysis of mobile application services
Kim, Jieun, (2016)
-
Patterns of innovation in digital content services : the case of App Store applications
Kim, Jieun, (2012)
- More ...