Using intranets to make virtual teams effective

Purpose – The purpose of this paper is to improve the chances of success of a virtual team. Design/methodology/approach – The paper is a review of the formation, problems, and opportunities in setting up a virtual team. Findings – The paper finds that the biggest problem concerns that of getting people to work together using a common language and having common goals. There are also issues with keeping a team on track. Key to solving many of these problems is the appropriate use of the new information and communication technologies. Practical implications – In this paper, it is shown that installing groupware supplies some of the answers. Alongside this, there is a need for benchmarks, measures, and clear visions of what is expected. Continuous feedback is required, to update and keep all members within the loop. Originality/value – The paper shows a fresh roundup of making the most of the intranet for successful teams who are in different locations