Quality service : how America's to companies are competing in the customer-service revolution ... and how you can too
Year of publication: |
1989
|
---|---|
Authors: | Denton, D. K. |
Publisher: |
Houston, Tex. : Gulf Pub. Co. |
Subject: | Dienstleistungssektor | Service industry | Qualitätsmanagement | Quality management | Marketingmanagement | Marketing management | USA | United States |
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