Using patient satisfaction surveys to evaluate a public hospital organization
Year of publication: |
2010
|
---|---|
Authors: | Fortsas, Vassilios ; Grigoroudis, Evangelos ; Matsatsinis, Nikolaos |
Published in: |
Multiple criteria decision aiding. - Hauppauge, N.Y. : Nova Science, ISBN 1-61668-231-0. - 2010, p. 175-199
|
Subject: | Bewertung | Evaluation | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Zufriedenheit | Satisfaction | Patienten | Patients | Krankenhaus | Hospital | Griechenland | Greece |
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