Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Omar S. Itani, Abdul-Nasser Kassar, Sandra Maria Correia Loureiro
| Year of publication: |
2019
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|---|---|
| Authors: | Itani, Omar S. ; El-Kassar, Abdul-Nasser ; Loureiro, Sandra Maria Correia |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 80.2019, p. 78-90
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| Subject: | Customer engagement | Customer value | Relationship quality | Value consciousness | Restaurant | Satisfaction | Trust | Commitment | Beziehungsmarketing | Relationship marketing | Kundenwert | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Soziale Werte | Social values | Betriebliche Wertschöpfung | Value creation | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2019.01.014 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012058611