Value of new performance information in healthcare : evidence from Japan
Year of publication: |
2020
|
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Authors: | Gallani, Susanna ; Kajiwara, Takehisa ; Krishnan, Ranjani |
Published in: |
International journal of health economics and management. - New York, NY : Springer, ISSN 2199-9031, ZDB-ID 2817492-6. - Vol. 20.2020, 4, p. 319-357
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Subject: | Value of information | Feedback | Patient satisfaction | Healthcare | Japan | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Informationswert | Information value | Dienstleistungsqualität | Service quality |
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